Movora Privacy Policy

Introduction

We at Movora, the MedTech vertical of Vimian Group AB (public) (in compliance with Vimian’s Data Protection Policy) make protecting your privacy a priority and ensure that your right to privacy is respected. This policy describes how we make sure that the personal data you provide is treated with the highest level of confidentiality.

Some of the countries in which we operate have laws that require us to share specific privacy information with our customers and users in those countries. As such, this Privacy Policy is comprised of two sections – a globally applicable statement and region-specific rights.

As the data controller and responsible party for processing your personal data, Movora LLC, Reg. No. 36-4968289, brands and or subsidiaries (“Movora”, “we”, “us”, “our”) are joined data controllers and are responsible for the processing of your data. We provide you with this Privacy Policy to keep you informed about how and when we collect, use, share, or process personal data.

This Privacy Policy supplements our brands and or subsidiaries, please see the section Contact Information.

The information in this policy applies to Movora’s processing of personal data on company websites, as well as Movora’s processing of information off the website.

Information We Collect

We may collect personal data about you when you visit our events, use our websites, or otherwise interact with us. The information we collect falls into three categories: information you provide to us, information we collect through automated methods when you use our services, and information we receive from third parties and events.

Generally, you are under no obligation to provide your personal data. However, in certain cases, we may be unable to provide you with our services unless you provide your personal data.

We may combine the information you provide to us with information that we collect through automated methods, and with information we receive from third parties.

What Information We May Collect

Depending on how you interact with us, we collect different types of personal data from you that you may provide:

Account Information – We may collect login credentials (related to your account), consumer profile, username, alias, surnames, practice names, veterinary license numbers, purchasing groups, corporate chains, business address, degrees, credential title (DVM, RVT, etc.), registered products’ history, browsing history, cart contents, product shopping list, loyalty programs, and purchase history.

Audio, Electronic, Visual and Similar Information – We may collect images, audio, video, live streaming, or call recordings that are generated in relation to our business endeavors during events, educational workshops, webinars, and tradeshows. It’s important to note that we only collect images submitted by you or captured during an event when explicit consent is provided.

Connected Products Information – We may collect usage information while you use any of our connected products.

Contact Information – We may collect your name, email address, phone number, fax number, address, and country of residence.

Demographic Characteristics – We may collect the country of residence, age, affiliation, industry, education, profession, trade, and gender.

Device Information – We may collect technical information associated with the device you use, such as the device type and model, system language, browser type, geographical location, and operating system, and technical identifiers that identify the device you use, such as IP address, and other unique identifiers.

Education Information – We may collect information concerning attendance at workshops, courses, or webinars, continued education progress, education status, history, procedures performed, scrub size, specific dietary or allergy information (for example latex allergy or nut allergy), and emergency contact.

Employment Information – We may collect personal data about you regarding your employment, instructor, intern or contractor including your name, date of birth, contact information, and any other information you provide, as part of our onboarding and compliance processes. This information will be used for purposes of recruitment and, if successful, managing your employment.

Event Information – We may collect or you may provide us information concerning tradeshows or conferences you attend, and participation in our programs at industry events.

Preferences – We may collect your preferences, either based on purchasing habits or information about your preferences, including your preferred payment method, purchased, viewed, and recommended products, your preferred language, and your preferences regarding marketing communications and use of cookies.

Professional Characteristics – We may collect information such as your trade, industry, job title, role, profession, and experience.

Promotion History – We may collect details of your participation in giveaways or promotions.

Physical Location – We may collect your physical location, including your precise geolocation derived from your IP address, GPS coordinates, use of our connected products, interactions with our emails, or your manually selected location, zip code or postal code, depending on your preferences.

Relationship History – We may collect details of your contact with us, as well as order history.

Social Media Information – We may collect your name, email address, photo, list of social media contacts, and any other information that may be publicly accessible.

Transactional Information – We may collect purchase and order information and payment details, including debit or credit card details, bank account information when auto-draft payment option is requested, VAT or EORI numbers, or other tax identification number, shipping addresses, and billing addresses.

Usage Information – We may collect information concerning your browsing behavior or activities, your purchasing patterns and trends, and engagement, such as how long you visit a page, what links you click on, what pages you visit, how many times you visit a page and how long it takes for you to come back.

User Content – We may collect information related to customer satisfaction surveys, customer requests or queries, and other content you may create, such as posts on our social media pages, along with any related name, username, alias, or other account information.

Information We Collect Automatically

We will directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our service. These tools collect information sent by your browser or device, including the pages you visit and other information that assists us in improving the service. For more information on cookies and other technologies, see below in “Cookies and Similar Technologies” section.

We collect your information in various ways:

Websites, microsites, and mobile sites operated by us from which you are accessing this Privacy Policy
Internet protocol (IP) address
Computer or mobile-device operating systems and browser type
Referring webpage (a page that has led you to ours)
Social media pages and apps that we control from which you are accessing this Privacy Policy
Business and partner relationships
Products and services
Email messages that we send to you that link to this Privacy Policy or other communications with you
Offline interactions such as when you attend a tradeshow or conference and attend workshops
Your interactions with us when you place an order or request customer support, including through chatbots
Your interactions with us when you register for a workshop or course

Information We Receive From Third Parties

Apart from the data we collect from you, we also obtain the types of data listed above from various other sources, such as co-sponsors, advertising partners, internet service providers, educational events, promotional events, data analytics providers, social networks, operating systems and platforms, and publicly available sources. If you use any social media, we may obtain information from these third-party services.

If you provide any personal data about other individuals to us or our partners while using our services, you confirm that you have the necessary permission to do so and that we may use that information in accordance with the Privacy Policy provided on the brand website you are accessing.

This Privacy Policy only applies to our own services and does not cover the privacy policies, data handling practices, or actions of any third parties, including those that operate websites or services that are linked to or accessed through our services. We are not responsible for any practices of such third parties, and we do not endorse any such linked sites or services.

Data Minimization

Data minimization is a fundamental principle of our data processing practices. We collect and process only the minimum amount of personal data necessary to provide our services to you, to fulfill our legal obligations, and to pursue our legitimate interests. We ensure that the data we collect is relevant, adequate, and limited to what is necessary in relation to the purposes for which it is processed. We will not collect additional categories of personal data or use personal data collected for additional purposes without providing notice or obtaining consent. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized. We take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date, and that it is not kept longer than necessary.

How We Use Your Information

We process your personal data for the following purposes (on the website or off the website, as the case may be):

To Provide Our Services – We use the information that you directly give us to provide the services and conduct business, specifically to:

Process your payment
Process customer orders
Provide you with goods and services for contractual purposes
Award grants and donations
Respond to your inquiries and fulfill your requests when you contact us via one of our online contact forms, by telephone or otherwise, for example, when you send us questions, suggestions, compliments, or complaints
Send administrative information to you, such as changes to our terms, conditions, and policies
Handle security and fraud prevention
Administer online services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and the hosting of data)
Facilitate social sharing functionality if you choose to use such functionality
Administer customer-care services to facilitate and address inquiries, comments, and complaints about any of our products or services (such as in person, through phone lines, email, or on social media)
Monitor and analyze usage of services and using data analytics to improve services, marketing, programs, overall customer experience, gathering feedback, carrying out pilot programs for potential new services, and both developing new and improving existing services
Facilitate mergers, acquisitions, and other reorganizations and restructurings of our business
Provide you with customer service

To Communicate With You – We process certain information in order to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:

Provide customer service, including when you interact with our customer service through our website’s chat feature, and requests for information
Communicate with you about orders, purchases, returns, services, accounts, programs, surveys, contests, giveaways, webinars, course and workshop registrations
Send you personalized promotions, content, and special offers
Communicate with you about our brands, products, services, events, or other promotional purposes
Implement your communications preferences
Provide important product safety information, product recalls, and change in products or services

For Research, Development, and Improvement of Our Services – We want to ensure that our website and services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain personal data to:

Maintain, improve, and analyze our websites, ads, and the products and services we offer
Help to ensure the security and integrity of our services

To Enforce our Terms, Agreements, or Policies – We utilize your personal data to enforce our terms, policies, and agreements with you and any third parties in order to maintain a safe, secure, and trustworthy environment for you while using our websites and other services.

To Comply with Applicable Laws – We may be required to process certain information under certain laws and regulations, as well as to:

Maintain appropriate records for internal administrative purposes
Comply with applicable legal and regulatory obligations, and respond to lawful governmental requests

Targeted Advertising – We may utilize your information for targeted advertising purposes, also known as online behavioral advertising or cross-contextual advertising, to offer you promotions and deals that may align with your interests. We do not sell personal data to third parties.

With Your Consent – We may process certain information in order to fulfill any other business or commercial purposes at your direction or with your consent.

Sensitive Information

Unless we specifically request it, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, data related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, criminal background, or trade union membership) to us.

How We Share Your Information

We may share your information we collect when:

We Work Together – We may share information between and among Movora, our brands and or subsidiaries under our parent company Vimian Group AB (publ), for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings. For more information about the sharing of personal data within the Vimian – group, please see the following link Sharing of Personal Data – Vimian.

We Work With Service Providers – We may share identifiers, commercial information, electronic and network activity, and inferences, as described above, for a variety of business purposes, such as payment processing, website and data hosting, location mapping, product and service delivery, customer service, advertising and marketing (including counting ad impressions, ensuring compliance with industry standards, personalization, analytics services, security and performance monitoring, maintaining and servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, auditing, and data processing.) We strive to contractually prohibit these service providers and business partners from retaining, using, or disclosing your confidential personal data for any purpose other than performing agreed upon services for us.

We Work on Business Transactions – If we become involved with a merger, corporate transaction or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.

Sharing Helps Us Protect Safety and Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Movora or our customers or partners.

You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.

When You Post on Our Websites – If you post information on a blog or another part of our websites, the information that you post may be seen by other visitors to our websites. We are not responsible for the information you choose to submit in these public areas.

Sharing and Selling Your Personal Data

Movora does not sell (as “sell” is traditionally defined or defined under most states’ laws) your personally identifiable information to anyone else. That is, we don’t provide your name, phone number, address, email address or other personally identifiable information to third parties in exchange for money.

But under California law, certain sharing of information for advertising purposes may be considered a “sale” of “personal data.” California residents have the right to opt-out of the “sale” of personal data, and we’ve made it easy for a resident of any state to stop the information transfers that might be considered such a “sale” from our website.

Cookies and Similar Technologies

Like many other website owners and operators, we utilize commonly used tools such as cookies, web beacons, pixels, local shared objects, and similar technologies to collect information about you so we can provide the experiences you request, recognize your visit, track your interactions, and improve your and other customers’ experiences. You have control over some of the information we collect from cookies and how we use it. For full details on how we use cookies and similar technologies please see our cookie policy.

Targeted Advertising

When you use our online services, we may collect information about your activities so that we can provide you with advertising tailored to your interests.

Because we utilize advertising (“ad”) networks, you may see certain ads on other websites. Ad networks allow us to target the information we send you based on your interests, other information related to you, and contextual means. These ad networks track your online activities over time by collecting information through use of cookies, web beacons, and other technologies. The ad networks use this information to show you advertisements that may be of particular interest to you. The ad networks we utilize may collect information about your visits to websites that also take part in the relevant ad network, such as the pages or advertisements you view and how you use the websites. We use this information, both on our online services and on third-party websites that take part in the ad networks, to provide you with advertising tailored to you, and to help us assess how effective our marketing is.

You can opt out of targeted advertising by visiting the Digital Advertising Alliance website or the Network Advertising Initiative website. If you choose to opt out, you will continue to receive advertisements but they will not be tailored to your interests. Please refer to the country-specific addendum or a cookie preferences section of the online service for further information on your choices concerning target advertising. Moreover, depending on the type and version of the operating system of your mobile device, you may also be asked whether to enable targeted advertising.

Marketing Communications

You can opt out of receiving marketing messages by clicking on the “unsubscribe link” provided in such communications. However, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).

How We Keep Your Information Secure

Movora uses reasonable technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. We use the following methods for this purpose:

Secure Sockets Layer (SSL) Protocol

When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal data. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, you acknowledge that: there are security and privacy limitations inherent to the Internet which are beyond our control; and security, integrity, and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed.

How We Transfer, Store and Protect Your Information

Your information collected through the service will be stored and processed in the United States, Australia, European Union, United Kingdom, Switzerland, New Zealand, and any other country in which Movora or its subsidiaries, affiliates or service providers maintain facilities or employ staff. We transfer information that we collect about you, including personal data, to affiliated entities, and to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. As a result, we may transfer information, including personal data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. However, we always take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws. Where required under applicable laws, you consent to the transfer of information to the U.S. or any other country in which Movora or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Cross Border Transfers

We may transfer your personal data to other countries where our affiliates and service providers are located. Please note that some of these countries may have data protection laws that are different from your country (and, in some cases, may not be as protective). For Movora users in the European Economic Area (EEA), Switzerland or UK, for transfers of your information to a third-party provider that is not located in Europe, and is not in a country that benefits from an adequacy decision by the European Commission, we will require those third-party providers to enter into an agreement that provides appropriate safeguards for your information, including by using the EU Model Clauses, Swiss Standard Contractual Clauses, and the UK International Data Transfer Addendum.

Children’s Privacy

We do not intend our websites or online services to be used by anyone under the age of 13. We do not knowingly collect, sell, or share information of children under the age of 13. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately as described in the “Contact Information” section of this Policy.

Retention Period

Your personal data is only processed for as long as needed to achieve the purposes set out in this Privacy Policy (considering contextual elements, such as the length of time we have an ongoing relationship with you and provide you our services), or up until such time where you withdraw your consent for processing them, unless we have a statutory obligation to retain the personal data for a longer period.

Your Choices

You have choices about your personal data that we collect about you and how we use and disclose your personal data, according to the applicable law. Please see the “Region and State Specific Rights” section below for laws and regulations we abide by.

Right to Access – You have the right to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Right to Correct – You have the right to request that we correct inaccuracies in the personal data we maintain about you.

Right to Delete – You have the right to request that we delete information that we collected from you and retained, subject to certain exceptions.

Right to Opt Out of Collection of Information Through Tracking Technologies – Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents us from tracking your browser’s activities, and for use in targeted advertising activities, including via third-party websites. However, doing so may disable many of the features available. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please read our Cookie Policy.

Region and State Specific Rights

Additional terms may apply to you based upon the country you reside in or the products you use. See the region or state that applies to you to learn more about additional terms and rights that may apply to you.

Australia

This section of the policy applies only to residents that are located in Australia. Movora processes your personal data in accordance with the Australia Privacy Principles that form part of the Australia Privacy Act of 1988.

Australia Resident Rights

Under Australian laws, users who are residents of Australia have specific rights regarding their personal data. Individuals in Australia have the right to:

Right to be Informed – You have the right to know what personal data the business has collected about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.

Right to Access – You have the right to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Right to Object – You may have the right to object to processing your personal data where we are relying on a legitimate interest (or those of a third party), or where we are processing your personal data for direct marketing purposes.

Canada

This section of the policy concerns how we collect, use and share personal data as it applies only to residents that are located in Canada. It describes your rights in accordance with the applicable privacy laws.

Canada Resident Rights

Under Canada laws, users who are residents of Canada have specific rights regarding their personal data. Individuals in Canada have the right to:

Right to Access – You have the right to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Right to Correct – You have the right to request that we correct inaccuracies in the personal data we maintain about you.

Right to Delete – You have the right to request that we delete information that we collected from you and retained, subject to certain exceptions.

European Union (EU), United Kingdom (UK), and Switzerland

This section of the policy applies only to residents that are located in the European Economic Area (EEA), Switzerland or United Kingdom (UK). Movora processes your personal data in accordance with European laws and regulations, such as the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR).

EEA, Swiss and UK Resident Rights

The laws of some countries grant particular rights in respect of personal data. Individuals in the European Union and in certain countries, including the United Kingdom, and Switzerland have the right to:

Right to Access – You may have the right to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Right to Rectification – You may have the right to request rectification of inaccurate personal data.

Right to Erasure – You may have the right to request us to erase your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it.

Right to Restrict Processing – You may have the right to request the restriction of the processing of your personal data. This enables you to ask us to suspend the processing of personal data about you.

Right to Data Portability – You have the right to request a copy of the personal data that we collected about you during the 12 months before your request.

Right to Restrict Automated Decision Making – producing legal or significant effects on an individual, which we do not engage in.

Legal Bases for Processing

We will collect your personal data based on the following legal grounds:

Performance of an Agreement – The processing of personal data is necessary for the performance of an agreement with you, or for taking measures upon your request before the conclusion of the agreement.

Consent – You have given permission for the processing of your personal data for one or more specific purposes.

Legitimate Interests – The processing of your personal data is necessary to pursue our legitimate interest, provided that our legitimate interest in each case is not overridden by your interests or rights and freedoms.

Compliance with Legal Obligations – The processing of your personal data is necessary in order for Movora to comply with applicable laws.

New Zealand

This section of the policy applies only to residents that are located in New Zealand. Movora processes your personal data in accordance with New Zealand laws and regulations, such as the New Zealand Privacy Act of 2020.

New Zealand Resident Rights

Under New Zealand law, users who are residents of this region have specific rights regarding their personal data. Individuals in New Zealand have the right to:

Right to Rectification – You may have the right to request rectification of inaccurate personal data.

United States

This section of the Privacy Policy is specifically tailored to residents located in California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and Utah. It describes how we collect, use, and share personal data in accordance with the respective state laws applicable in these regions.

California

This section of the policy applies only to residents that are located in California. It describes how we collect, use, and share personal data of California residents in our capacity as a “business” under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”) and your rights with respect to that personal data.

California Resident Rights

Under California law, users who are residents of this state have specific rights regarding their personal data. Individuals in California have the right to:

Right to Disclosure of Information: You have the right to request that we disclose certain information regarding our practices with respect to personal data. If you submit a valid and verifiable request and we confirm your identity and/or authority to make the request, we will disclose to you any of the following at your direction:

The categories of personal data we have collected about you in the last 12 months.
The categories of sources for the personal data we have collected about you in the last 12 months.
Our business or commercial purpose for collecting that personal data.
The categories of third parties with whom we share that personal data.
The specific pieces of personal data we collected about you.
If we disclosed your personal data to a third party for a business purpose, a list of the personal data types that each category of recipient received.

Right to Limit Use and Disclosure of Sensitive Personal Data – Companies who collect, use, and disclose your sensitive personal data for purposes other than to provide you with goods or services are required to provide you with the right to limit the use and disclosure of your sensitive personal data by providing a “Limit the Use and Disclosure of My Sensitive personal data” link.

California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia and Utah

This section of the policy concerns how we collect, use, and share personal data as it applies only to residents that are located in California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and Utah. It describes your rights in accordance with the California Consumers Privacy Act, California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, Virginia Consumer Data Protection Act, and the Utah Consumer Privacy Act.

California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia and Utah Resident Rights

Under California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and Utah law, users who are residents of these states have specific rights regarding their personal data. Individuals in California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and Utah have the right to:

Right to Access – You have the right to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Right to Delete – You have the right to request that we delete information that we collected from you and retained, subject to certain exceptions.

Right to Data Portability – You have the right to request a copy of the personal data that we collected about you during the 12 months before your request.

Right to Opt-Out of Sharing or Selling of Your Personal Information – You have a right to opt-out of the sharing of your personal data. You may, at any time, direct businesses not to share your personal data with third parties. You may do so by either contacting us as detailed below or by clicking on the “Do not Share or Sell my Personal Information” link.

Non-Discrimination – We will not treat a consumer differently because the consumer exercised a right due to laws and regulations.

California, Colorado, Connecticut, Montana, Oregon, Texas, and Virginia Resident Rights

Under California, Colorado, Conneticut, Montana, Oregon, Texas, and Virginia law, users who are residents of these states have specific rights regarding their personal data. Individuals in California, Colorado, Conneticut, Montana, Oregon, Texas, and Virginia have the right to:

Right to Correct – You have the right to request that we correct inaccuracies in the personal data we maintain about you.

Right to Restrict Automated Decision Making – producing legal or significant effects on an individual, which we do not engage in.

Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia Resident Rights

Under Colorado, Conneticut, Montana, Oregon, Texas, Utah, and Virginia law, users who are residents of these states have specific rights regarding their personal data. Individuals in Colorado, Conneticut, Montana, Oregon, Texas, Utah, and Virginia have the right to:

Right to Opt-out of Targeted Advertising – We do not sell your information for monetary or valuable consideration. You may have the right to opt-out of having your personal data shared for purposes of targeted advertising. To opt-out, see the Targeted Advertising section of this Privacy Policy.

Exercising Your Rights

To exercise any of these rights, contact us as set forth in the “Contact Information” section below and specify which privacy right(s) you wish to exercise. We might ask you for further information necessary in order to honor your request which we will respond to within the required timeframe necessary.

Changes to this Policy

Movora may, from time to time, update or otherwise change this Privacy Policy to fulfill new or changed legal obligations. We will notify you about significant changes in the way we treat personal data by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page.

Place of Jurisdiction and Complaints

The place of jurisdiction is

for customers located in the United States, Canada, and South America: St. Augustine, Florida, USA
for customers located in Europe and the Rest of the World (RoW): Zurich, Switzerland.

You are entitled to make a complaint to the relevant data protection authority in the jurisdiction where the alleged breach occurred, or where you are formally registered.

Contact Information

We value your opinion. We also welcome your questions or comments regarding this Privacy Policy. If you believe that Movora or one of the Movora brands has not adhered to this Privacy Policy, you can submit a Privacy Request or send mail to your respective address below.

For United States and Canada residents, who wish to exercise your rights under applicable law, please use this Privacy Policy Form.

For EMEA residents, who wish to exercise your rights under applicable law, please use this Privacy Policy Form.

You may reach our Data Protection Officer at [email protected].

Americas (US / CA)

310 Commerce Lake Drive, Suite 107

Saint Augustine, FL 32095

USA

Europe – Middle East – Africa (EMEA) – Australia

Hardturmstrasse 103

8005 Zurich

Switzerland

The list below outlines the brands and or subsidiaries covered by this Privacy Policy.

Movora, LLC, Reg. No. 36-4968289
BioMedtrix, LLC, Reg. No. 04-3696458
IMEX Veterinary, LLC, Reg. No. 75-2342164
Veterinary Orthopedic Implants, LLC, Reg. No. 36-3907253
Kyon AG, Reg. No. 100.420-064
Freelance Surgical, Ltd, Reg. No. 4039065
Movora France SAS (Previously Advetis Medical), Reg. No. 810 473 454
Kahu Veterinary, Reg. No. 2378428
Knight Benedikt Australia, Ltd, Reg. No. 78647150874
New Generation Devices
Veterinary Transplant Services